Effective Date: July 1, 2026
📢 Independent Distributor Transparency Disclaimer
Please Be Advised: This Site (aerioqhomeac.eu) is operated as an authorized independent digital distribution channel and professional affiliate reseller for the AerioQ Portable AC brand. Orders submitted through this platform are processed, billed, and dispatched directly through the integrated global supply chain and fulfillment hubs of the brand manufacturer, Straight Commerce Inc. This operational separation guarantees authentic products, consumer protection, and direct manufacturing warranties.
3.1 Fulfillment and Transit Windows
- Fulfillment Timeframe: All orders for the AerioQ unit are processed and prepared for dispatch within 48 hours following payment verification.
- Standard Delivery Timeline: For European destinations (DACH region, Scandinavia, France, etc.), delivery takes approximately 5 to 14 working days.
- Extended Delivery Window: In isolated instances of customs checks, local carrier backlogs, or unforeseen weather issues, delivery times may extend up to 30 days. We appreciate your patience during peak seasonal demands.
- Tracking Infrastructure: Once your package is scanned by our shipping partner, an automated email containing your tracking number will be sent to the email address provided at checkout.
3.2 Correct Address Requirement
- Customer Responsibility: It is the buyer’s sole legal responsibility to ensure that the provided shipping address is 100% complete, accurate, and free of typos.
- Delivery Limitations: We cannot fulfill deliveries to standard PO Boxes or third-party automated packing stations. If an address is flagged as invalid, your shipment will be put on temporary hold for up to 25 days while our customer service team contacts you via email for clarification.
- Un-deliverable Shipments: If a shipment fails to deliver because the address provided was inaccurate or incomplete, no refunds or free re-consignments will be issued. The customer bears the entire risk and financial cost of re-shipping.
3.3 Discount and Promotional Pricing Rules
- Promotional Policy: Products purchased under specific marketing reductions, bundle packages, or using high-value promotional discount codes (such as 70% OFF tier configurations) are bound directly by the promotional exchange guidelines of the supplier.
- Exchange Framework: Volume bundle adjustments and replacement orders for promotional items are strictly subject to warehouse availability at our international partner hubs.